Returns & Exchanges
We want you to be completely satisfied with your RIDGE® purchase, which is why we offer a 30-day window for hassle-free returns or exchanges on all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
- 4.Receive Your Refund
After our warehouse inspects the returned garments, your refund or exchange will be processed within 5-7 business days.