Frequently Asked Questions
Everything you need to know about your RIDGE® experience, from shipping to our lifetime guarantee.
How long does shipping take for my RIDGE® order?
Standard domestic orders typically arrive within 3-7 business days. We also offer expedited shipping options at checkout for those who need their gear sooner.
What is your return and exchange policy?
We offer a 45-day trial period. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange it for a different style, provided the item is in its original condition.
Does RIDGE® offer a warranty on its products?
Yes, we stand by our quality. Our wallets are backed by a lifetime warranty that covers any functional impairments to the hardware, such as the elastic, screws, and inner plates.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay and Klarna.
Are RIDGE® wallets RFID-blocking?
Absolutely. All RIDGE® wallets are designed with integrated RFID-blocking technology to protect your credit cards and personal information from electronic pickpocketing.
How do I track my package?
Once your order ships, you will receive a confirmation email containing a tracking link. You can also log into your RIDGE® account to view your real-time order status.